WE’RE HERE TO HELP
A little help
getting going.
A quick answer for the things that can get in the way of a good morning.
My alarm isn’t scheduled.
Open Alarms and check its status. Allow Alarms in iPhone Settings when requested, then open and save the alarm again. Look for scheduling confirmation. Keep your phone charged, and check your selected sound and protection settings.
The camera can’t count my push-ups.
Use the framing guidance for your selected mode. For floor mode, place the phone screen-up beneath your face and start raised. For upright mode, keep your shoulders visible in good light. Lower, then rise steadily. If it still struggles, open mission Help for recovery options.
My photo wasn’t accepted.
Take a fresh, clear photo showing most of your made bed or a recognizable view of the real sky. Avoid screens and printed pictures. Check your connection and try again. AI checks can make mistakes; open Help when you need another way forward.
I need to stop a mission early.
Open Help and choose Emergency exit. Your selected protection level determines the steps. An emergency exit does not earn a completed streak day. Your iPhone’s system controls remain available.
How do streaks work?
Complete a verified alarm mission on each scheduled day. Rest days are neutral and multiple completed alarms on one day count once. A missed scheduled day resets the streak after that day ends. Practice and alternative tasks are recorded separately.
Where are my photos and videos?
Open Progress and View all activity to find saved mission memories. Saving must be enabled before the successful capture. Media stays on this device and is not backed up or synced by MorningDo. You can delete it individually; the mission result remains in your statistics.
Does a bedtime session measure sleep?
It measures elapsed session time, not how many minutes you were actually asleep. Optional room monitoring records aggregate sound levels on this device, not microphone recordings. You can exclude accidental sessions from insights through the session record.
How do I restore, cancel or request a refund?
Restore membership from MorningDo’s membership settings. Manage or cancel subscriptions in iPhone Settings → your name → Subscriptions. Deleting MorningDo does not cancel a subscription. Apple handles purchase refunds at reportaproblem.apple.com.
Still stuck?
Email support@morningdo.app. Include your iPhone model, iOS version, app version and what happened. Please keep passwords, payment details and private mission media out of your message.